We want you to be 100% satisfied with your purchase, and stand by the quality of our products. Should you for any reason be unhappy with your purchase we will promptly issue a refund to your credit card or exchange an unsatisfactory product for another one.
We do ask that you follow these few reasonable guidelines:
- Products must have been purchased directly from Supersmile.com or our 800 number. We cannot accept returns of products purchased from other retail outlets. Please return those to the store where they were purchased.
- Products must be returned within 30 days from date of purchase
- Please include a copy of your receipt (or a note with your order #, name, email address, phone number) and your reason for returning the product(s).
- We cannot accept returns on overly used products.
- Original shipping and handling charges are non-refundable.
- Products specified as non-returnable cannot be returned.
Please ship returns or exchanges to us at:
Supersmile
635 Madison Avenue
New York, NY 10022
